Skip to content
G Plans

G Plans

g-plans.com
What is your customer experience with G Plans?

G Plans Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

G Plans has a 1.5 star rating from 229 reviews with 7% likely to recommend; most customers report dissatisfaction, citing pricing, delivery delays, and no pros listed.

Key Takeaways for Future Customers

  • Check full costs before signing up; advertised prices often differ from final charges for medication and membership.
  • Expect long waits and difficulty contacting support for billing or subscription issues.

Negative Feedback / Risk Areas

  • Frequent G Plans customer complaints about unauthorized charges and difficulty obtaining refunds.
  • Poor customer service responsiveness and unresolved refund or billing disputes.

Positive Feedback

A few customers praised individual staff for resolving issues and occasional successful refunds or prescription deliveries.

View full overview ›

Media from reviews

G Plans - Problem signing in
G Plans - To cancel! I never started and still keep getting charged!G Plans - No one answer you everG Plans - Total scamG Plans - Everything about them is disappointing!G Plans - Everything about them is disappointing! - Image 2G Plans - Didn't get my refund
View all media ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Show reviews that mention
money service refund order medication customer card account plan bank
Filter review
Sort by
Anonymous
map-marker San Antonio, Texas

Cancellation of plan

I was charged on 1/28 $321 and I would like to cancel my plan. I have tried to reach out in the past two months and the online app doesnt work

User's recommendation: Do not recommend

View full review
Anonymous
map-marker Miami, Florida
stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - No acknowledgment after Friday refill; new refill email received.
  • - Charged $400 per refill; meds missing for over two weeks; send November 2025 order.

I filled out the medication refill form last Friday and didnt get any kind of acknowledgment that it was on its way so I called again yesterday and the man helped me said that he was doing it on his end went over everything with me and said that the medication would be coming soon. However, I got another email this morning that said I needed to fill out another medication refill form!

Every time I fill out a medication refill form they automatically deduct $400 from my account and Im not doing that again. I cant afford it. Ive already paid in Dec.

2025 and havent received my medication yet. I need to maintain the same medication order I had in November 2025 and have it sent to me, now!

Now, Im going to be over two weeks without medication waiting for this issue to be resolved.

View full review
Laura T Qgq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Atlanta, Georgia

App doesn’t work

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Paid $59 for 10 months but can't connect for an appointment.
  • - App won't let me schedule an appointment; calling redirects to chat or a survey.

Paid $59 for 10 months but can't connect for an appointment. My app will not allow me to make an appointment, and when I tried to call, the number for customer service diverts me someplace else to chat or to do the survey.

Loss:
$590
Pros:
  • No leaving home
  • Drlivery
Cons:
  • App is not constantly working

Preferred solution: Full refund

User's recommendation: Have time to deal with conflicts

View full review
Jeanne S Gpv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Misleading information in their ad. They make you pay for a membership, but make it sound like you’re paying for the actual injections.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - $495 for six months, sounded like injections.
  • - It's a membership fee learned after card, about $200/mo, and the phone number disconnects.

They told me it would cost $495 for six months, and they made it sound like you were paying for the injections. However, this is a membership fee, but you don’t find that out until after you give them your credit card information.

Then it’s like 200 and something dollars a month.

I can’t afford this. I tried to call them, and the phone number just gets disconnected.

Loss:
$495
Cons:
  • Misleading info
  • Plus you cannot reach them by phone because the number just keeps disconnecting

Preferred solution: Full refund

User's recommendation: STEER CLEAR!!! Total scam!

View full review
Michael G Qqd
map-marker Los Angeles, California

Deceptive advertising

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I've never used your plan, was never contacted by one of your providers, and yet you still are charging me.

Loss:
$275
Pros:
  • Good advertising
Cons:
  • Deceptive advertising

Preferred solution: Full refund

User's recommendation: Stay away

View full review
Lisa D Tpi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancel plan

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Refund denied after I couldn't take prescribed medication.
  • - Concerns about FDA approval and clinician legitimacy; plan to alert AMA.

This company refuses to refund my money even though I am unable to take the medication prescribed. I think they may be selling drugs before they pass the FDA.

I cannot be sure. I am not sure they have actual qualified 'clinicians' seeing patients. The medicine made me horribly sick, and I ended up with a kidney infection. I plan on alerting the AMA for investigation.

They ignore my email asking for the physical address so that I could sue them.

That being said, no legitimate company would keep their location a secret. In my opinion, and anyone else with connected brain cells, this company is a fraud and their intention is to con the desperate people who want to lose weight.

Loss:
$537
Cons:
  • Greed

Preferred solution: Full refund

User's recommendation: BUYER BEWARE - POSSIBLE HEALTH RISK!!!!

View full review
2 comments
Guest

I should not have to "Investigate" to get an address. Why would NOBODY from the 619 area code tell me?

After all, it is not a secret??? I realize I could have used the internet find out what area the 619 area code was in, but why should i? I am the customer that has paid thousands of dollars to a company that put my health at risk. It's funny that the company ignores my emails and will only respond in a public forum.

They are nothing but con artists taking full advantage of the most vulnerable. i will report it even if I have to contact the FDA mysef. They couldn't have possibly known what was going on as they only requested blood work once, months ago.

They prescribed Zofran for my stomach, without even knowing the cause. I now have a severe kidney infection.

Guest
reply icon Replying to comment of Guest-2726710

My comment is no longer here. I simply said it was easy to find the address and phone to attempt to contact them.

If you want to fold your arms and stomp your feet and say “Why should I have look?” that falls on you. Your complaint was about contacting them. I’m not with that company.

I answered you as to where to look. Debating whether you should have to look or not doesn’t advance your cause.

View more comments (1)
Josefina D Dkp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Refind

Updated by user Oct 17, 2025

Don’t give them your credit card number.

Original review Oct 01, 2025

Stop charging me for services that I don't have. And I'm still waiting for my $800.00. I guess I have to let the Better Business Bureau know what kind of business you guys run.

Loss:
$800

Preferred solution: Full refund

View full review
Tom O Fat

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Refund requested I don't want the doctor's appointment

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Do not charge for the doctor's appointment; I did not require any service.
  • - Requesting a refund as I received no services and cannot reach support.

I want it noted that I don't want the doctor's appointment, so I don't want to be charged for that. I don't require the service you have.

There was a miscommunication; I thought I was just taking a free appointment. I've tried to contact all the numbers on your site and got nowhere; I got nowhere with your AI. This is very frustrating.

Can you please just refund me? I have received no services from you, nor do I require any, so before anything is done, can you please refund me?

Loss:
$125
Cons:
  • Impossible to talk to somebody

Preferred solution: Full refund

User's recommendation: Be 100% about wanting this I don't know if a person goes all the way through even if you get the medication but I know that if you have any troubles at all most of the numbers go to non-active or non-usable numbers one of them is a 800 123**** like really That's your 800 number and the only workable one usually gets a responsive no one is available to talk. Well also the AI does nothing but spit out dates for the doctor's appointment that you already know about but doesn't talk to you or communicate anything about any other issues basically shuts down after it spits out a prompted message.

View full review
Sharna Voa

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Had to cancel

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

G plan has always been there for me. They always answer all my questions and are very friendly and helpful.

View full review
Janet K Vwi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Refund

Called no. - No answer.

I am calling to inquire about my membership. I would like a refund, since I canceled.

Loss:
$137

Preferred solution: Full refund

View full review
Angela M Odi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancel my account

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

My attorney will be contacted if one dime more is taken from my husband's account. He didn't sign up for this *** so you will be sued. Sorry, I have tried to be nice about this.

Loss:
$648

Preferred solution: Full refund

User's recommendation: Don't do it

View full review
Hasna Zze

I would like to cancel my sudscripton.

I am going to have surgery and my Doctor instructed me to get off of all medications.

Charles Anderson

(325) 725-****

View full review
Linda D Jqe

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Need to cancel my appointment tomorrow. No longer interested

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Customer service couldn't be reached by phone, email, or chat.
  • - I need to cancel my appointment.
  • - I am no longer interested in the prescribed meds.

I've been trying to reach someone. I tried the customer service number, email, and chat.

I've had no luck.

I need to cancel my appointment with the doctor. I no longer have any interest in following through with the meds.

User's recommendation: Make sure you don't email or call...no point.

View full review
Caterin Cbq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

G plan customer service team do not pick any phone calls and their website took money out of my account

I paid for my medicine and money also went out from my bank account. However your website is still showing errors and asked me to call you. But nobody is picking up calls

View full review
Keneth Tms

I'm PISSED too!

G-PLANS is full of *** They've been taking $39 out of my account and I haven't recieved anything from them. It was supposed to be weight loss pills.

When I called and talked to someone who I couldn't understand said I was paying for meal plans. Which is a lie. I never got anything from them about meal plans.

It was supposed to be weight loss pills. We all should take them to court for false advertising, and for lying, and stealing my money!!!DONT BUY FROM G-PLANS!!

User's recommendation: DONT BUY FROM G-PLANS!! THEY JUST TAKE YOUR MONEY!!! AND MAKEUP BS ABOUT BUYING A MEAL PLAN WHEN IN FACT I WAS SUPPOSED TO GET WEIGHT LOSS PILLS!!

View full review
Angela M Odi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Y'all have taken money from my husband's account and I haven't received one damn thing from Y'all

I tried to order from approved it took my money since May I haven't received a damn thing and want every penny returned to my husband's account.

View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article