Contact G Plans Customer Service
G Plans Phone Numbers and Emails
Customer Service Number:
-
(619) 220-9009
G Plans Email:
G Plans Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
G Plans Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call G Plans is 6192209009. 49% of customers managed to speak with a real person.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 4 minutes.
Be prepared for the call as G Plans may ask you for the following information to identify you as a customer: first and last name, email or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
G Plans Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call G Plans is 6192209009. 49% of customers managed to speak with a real person.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 4 minutes.
Be prepared for the call as G Plans may ask you for the following information to identify you as a customer: first and last name, email or phone number.
People call G Plans mainly because of activation/ cancellation, request for information, payments and charges.
13% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact G Plans is support@g-plans.com.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
How to Contact G Plans?
Most Popular Number:
| Total calls: 2 705 | Issues resolved: 110 | Last call: Jan 13, 2026 |
Contact Information
G Plans Website:
G Plans Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Saturday: 9:00am - 6:00pm (EST)
Mailing Address:
Privacy Officer
1120 Rosecrans St, #297
San Diego, CA 92106
G Plans Customer Service Reviews
G plan has always been there for me. They always answer all my questions and are very friendly and helpful.
Hi I had a great experience and was able to solve the issue quickly! Bryan was very helpful.
I couldnt find the customer service number online.
This was the only site I could get it on. This pissed customer site.
Subscribed to service but canceled 15 minutes later. Spoke to representative who assured me my $594 would be refunded.2weeks later funds not returned.
Called again, Agent tells me that plan is non-refundable!!
After some exchange of words I agreed to accept partial refund of $495 rather than complete loss.
So.. about $.99.00 to cancel.
How Good is G Plans's Customer Service?
Summary of G Plans Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call G Plans?
Activation/ Cancellation Question:
- “Cancel subscription”
- “Canceled subscription, but funds are still being withdrew from my account.”
- “Cancel plan”
Request for Information Question:
- “Schedule Dr appointment to resume program”
- “Need a doctor appointment”
- “I've never used your plan, was never contacted by one of your providers, and yet you still are charging me.”
Payments and Charges Question:
- Payment
- “Charges”
- “Credit card billed twice with no appointment scheduled”
Refund Question:
- “Refund back”
- “I need my money back. I thought th 141.26 was for the medication.”
- “Want money back”
Shipping and Delivery Question:
- “Haven't received medication”
- “Haven't received shipment”
- “Have not received my prescription”
Account Question:
- “Cannot log into the refill document”
- “Not able to log on or reset my password”
- “Need to reset password”
Product/ Service Question:
- “Complaint of misleading advertising”
- “Purchase inquiry”
- “Failed video call”
Return/ Replace Question:
- “Change of address”
- “Change medication”
- “Change meds”
Staff Question:
- “Customer service”
- “Need customer service”
- “No service”
Website/ Application Question:
- “The app is not working and I am already a paid member”
- “My app doesn't”
- “Unable to download bloodwork form”
Cards Question:
- “Can't get my card to work”
- “You ran my card 3 times”
- “Credit card”
Other Question:
- “Refill”
- “Possible wrong prescription”
- “Haven’t received medication”
Compare G Plans Customer Service To
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