Contact G Plans Customer Service
How to Reach a Person at G Plans
Verified Contact Information
Customer Service Number:
-
1-619-220-9009
G Plans Email:
Customer Service
G Plans Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular G Plans Phone Number
1 (619) 220-9009
Average Hold Time
00:01:08
Average Calls duration
4 minutes
Most Popular G Plans Email Address
support@g-plans.com
G Plans Live Agent Availability
21% of callers successfully reach a real person
Issue Resolution Rate
Low (13% reported full resolution)
Call Volume by Day
View full overview ›
G Plans Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular G Plans Phone Number | 1 (619) 220-9009 |
| Average Hold Time | 00:01:08 |
| Average Calls duration | 4 minutes |
| Most Popular G Plans Email Address | support@g-plans.com |
| G Plans Live Agent Availability | 21% of callers successfully reach a real person |
| Issue Resolution Rate | Low (13% reported full resolution) |
| G Plans Customer Service Rating | 3.4 out of 5 |
| Overall Customer Sentiment | Mostly neutral |
| Contact Method Distribution | 83% phone, 17% email |
| Common Reasons for Contact | Activation/ cancellation, request for information, payments and charges |
| Customer Effort Score | Medium Effort |
| Prepare before the call to G Plans | First and last name, email or phone number |
Call Volume by Day
Contact Information
G Plans Website:
G Plans Help Center:
Corporate Office Address:
G-Plans LLC
415 W G St.
San Diego,
California
92101
United States
Other Info (opening hours):
Hours:
Monday - Saturday: 9:00am - 6:00pm (EST)
Mailing Address:
Privacy Officer
1120 Rosecrans St, #297
San Diego, CA 92106
Summary of G Plans Customer Service Calls
2.8K
TOTAL
CALLS
CALLS
04:27
AVG CALL
DURATION
DURATION
13%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call G Plans?
Activation/ Cancellation Question:
- “Cancel subscription”
- “Canceled subscription, but funds are still being withdrew from my account.”
- “Cancel plan”
Request for Information Question:
- “Confused about order”
- “Schedule Dr appointment to resume program”
- “Need a doctor appointment”
Payments and Charges Question:
- Payment
- “Charges”
- “Credit card billed twice with no appointment scheduled”
Refund Question:
- “Want refund”
- “Refund back”
- “I need my money back. I thought th 141.26 was for the medication.”
Shipping and Delivery Question:
- “Haven't received medication”
- “Haven't received shipment”
- “Have not received my prescription”
Product/ Service Question:
- “Trying to get my product”
- “Complaint of misleading advertising”
- “Purchase inquiry”
Account Question:
- “Cannot log into the refill document”
- “Not able to log on or reset my password”
- “Need to reset password”
Return/ Replace Question:
- “Change of address”
- “Change medication”
- “Change meds”
Staff Question:
- “Customer service”
- “Need customer service”
- “No service”
Website/ Application Question:
- “The app is not working and I am already a paid member”
- “My app doesn't”
- “Unable to download bloodwork form”
Cards Question:
- “Can't get my card to work”
- “You ran my card 3 times”
- “Credit card”
Other Question:
- “Price of drug and gaining weight”
- “Meds”
- “Haven’t received my medication”
Compare G Plans Customer Service To
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G Plans